Castle Cary: 01963 350307 or Yeovil: 01935 474690 info@delawarevets.co.uk

Dear Clients,

I hope you’re all well and enjoying the fine weather.

I just wanted to update you on what we are doing in response to the COVID-19 (Coronavirus) pandemic.

We are working hard to maintain key services to maintain the health and welfare of your herds. As farm vets, we are classed as key workers to ensure the food production chain continues unaffected.

Following the Prime Minister’s announcements on Monday night and in line with the RCVS and British Cattle Veterinary Association advice we will continue doing the following work:

  • Emergency work (e.g. Calving, bleeding, down cows)
  • Sick animals
  • TB testing (more information at TB Hub )
  • Routine Fertility Work
  • Prescription and dispensing medicines. Supply chains for medicines are currently normal so no need to stockpile.
  • Routine Foot Trimming

We ask that you apply the advice given by the government with regard to social distancing and strict hygiene practices. Please let us know if anyone on the farm is self-isolating or showing symptoms of coronavirus. Please don’t be offended if we don’t accept the offer of a cup of coffee! We are keen to protect your health and safety and of our staff. The same applies when you visit the practice to collect medicines. We will keep the practice door locked at all times. When you arrive at the practice please knock the door and a member of the team will bring your order to you. We may be running with limited staff during this time so please check ahead if medicines have been dispensed before travelling.

Please also be aware that the farm office will not be staffed on a Saturday morning until further notice.  Please call the practice number: 01963 350307 if you require a vet or have a drug order and we will do our best to help.

We are unable to do any health planning reviews (further guidelines here), MilkSure visits or any face to face meetings. We can always carry out performance reviews via email. We may call ahead to understand the severity of any case and to see if we can diagnose and suggest treatment remotely.
We are also looking into a triage system where we use mobile video calling (WhatsApp / Facetime) to assess patients.

If in doubt please call the practice to discuss further.

These are temporary measures designed to limit the spread of the virus to protect you and our teams, which will allow us to maintain our service to you. As you can appreciate this is a fast-moving situation and the advice may change.

Thank you for your understanding. Stay safe.

The Farm Team
Delaware Veterinary Group